These are all the questions we get regularly asked.
As you will see we cover them all, even the ones that potentially make the Power Planter look bad.
Business ethics is important to Brian (the owner) and we want you to know that unlike many of todays online businesses, this one is all about gaining your trust through sticking to our word and only selling products that are well made and do what it says on the box. This is backed up with many thousands of testimonials we have received from our wonderful customers.
Please note some of the FAQ replies below are fairly detailed so as to provide enough information to satisfy experienced tool users.
If you are not familiar with Power Tools, we are here to support you with easy to follow directions. There is no silly egos with our Company. We know there are plenty of people that have never had the need to use a cordless drill up until now so we are here to show you how. Our Instruction video goes through it step by step. Here is the LINK.
We also provide Phone Support if needed. Please call Mark Jones 0423 248 746 7 days 8am to 8pm.
Yes - we are 100% committed to provide excellent customer service.