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Shipping & Delivery

Shipping Cost

During the EOFY Clearance Sale all shipping rates are directly quoted by Australia Post when you checkout.

Normally we cover part of the shipping cost, but during the sale when stock is heavily discounted we are just charging the shipping out at cost price. Thank you for your understanding. 

Auspost does all our deliveries as they have proved to be the most reliable. 

NSW, QLD, VIC, ACT (other states see below)
Shipping rates are based on the weight of your order and are automatically calculated as you add items to your cart. Look towards the bottom left of your cart for the shipping calculator where you can enter your state and postcode to get an instant rate calculation. 

0-3kg $9.95
3-7kg $14.95
7-10kg $20.00
10-15kg $25.00
15-22kg $30.00

SA, WA, NT, TAS 

Rates are calculated as a direct quote by Auspost in the checkout based on the weight of your order and distance to travel. Please note the rate shown is the actual shipping cost that Auspost bills us. 



Delivery timeframe

All orders are shipped from our Warehouse in Glenhaven (NW Sydney) without delay* and shipping can take between 3-10 days depending on your location. 
Metro Area deliveries are usually within 2-4 days. 
You will receive full tracking details via email once your order has been dispatched. 

Safe Drop or Signature Required

We are now sending lower value orders out with safe drop allowed, to make it more convenient for our customers. Higher value orders we require a signature so that it doesn't go missing.

Urgent Deliveries

If you need it urgently, please choose Express Post. This will move you to the front of the packing queue and we will do our best to get it out the door the same day or the next. 

*delays may occur when we have a large influx of orders but this is the exception and most of the time your order is packed the same day (or the following) and on its way.

Can locals pickup from the warehouse?

Unfortunately not. Our new mega warehouse is in a secure gated complex and the owners have strictly requested that we don't have any public access to the warehouse. We have to abide by those rules.